zezbd's Privacy Policy

Introduction & Overview

zezbd is a trusted online entertainment platform for users in Bangladesh. When you use our website, access our services, or create an account, you naturally share certain information with us. This privacy policy explains what information we collect, why we collect it, how we store it, and in what circumstances we may share it with third parties.

This policy applies to all zezbd services — including website browsing, account registration, financial transactions, gameplay, and contact with customer support. Continued use of our services means you agree to the terms of this policy.

If you have any questions while reading this document, please get in touch with us — our support team is available in Bengali and English, 24 hours a day, 7 days a week.

What Information We Collect

zezbd only collects the information needed to provide you with the best service, keep your account secure, and meet our legal obligations. The data we collect falls into two main categories:

2.1 Information You Provide Directly

• Full name, date of birth, and age verification details (services are available to users aged 21+ only)
• Email address and contact information
• Login credentials (username and encrypted password)
• Financial transaction details — records of transactions made via bKash, Nagad, Rocket, or bank transfer
• Identity verification documents (where applicable)
• Information provided during contact with customer support

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type, language settings, and operating system
• Time of site visits, browsing patterns, and pages accessed
• Data collected via cookies and similar tracking technologies (see Section 7 for details)
• Game history and platform usage patterns

How Collected Information Is Used

zezbd always uses your information for specific and legitimate purposes. These purposes are described in detail below:

Sharing Information with Third Parties

zezbd does not sell, rent, or transfer your personal information to any third party for commercial purposes. However, information may be shared in the limited and specific circumstances described below:

4.1 Service Provider Partners

We work with trusted third-party companies to handle services such as payment processing, technical infrastructure, and fraud detection. These partners receive only the information needed to perform their specific tasks and are contractually obligated to meet our privacy standards.

4.2 Legal & Regulatory Requirements

When we are legally required to respond to a valid order, court directive, or lawful request from a government authority, the necessary information may be disclosed. This is part of our compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CFT) regulations.

4.3 Business Transfers

In the event of a business merger, acquisition, or asset sale, user data may be transferred. In such cases, we will provide advance notice and require the new entity to comply with the terms of this policy.

4.4 With Your Explicit Consent

In any situation other than those described above, we will obtain your separate and explicit consent before sharing your information.

How We Keep Your Information Secure

zezbd takes strict measures at both the technical and administrative levels to protect your personal information. Our security framework is as follows:

• SSL / TLS Encryption: All data transferred between your browser and our servers is protected by SSL encryption, so third parties cannot read it.
• Password Hashing: Your password is never stored in plain text — it is transformed using industry-standard hashing algorithms.
• Access Controls: Only authorized staff can access personal data, and only within the limits required for their role.
• Regular Security Audits: Our systems are tested regularly to identify and address any vulnerabilities.
• Data Minimization: We collect only the information that is strictly necessary for our services — no excess data is gathered.
• Fair Play Policy: Game outcomes on our platform are determined by impartial technology — personal data is not used to influence results.

That said, no one can guarantee 100% security on the internet. We take every precaution, but we cannot accept full liability for unforeseen events. We also ask you to keep your account password strong and never share it with anyone.

How Long Information Is Retained

zezbd retains your information only for as long as necessary. Retention periods are determined based on the type of data and the purpose for which it was collected:

Cookies & Tracking Technologies

The zezbd website uses cookies and similar technologies to improve your browsing experience and keep the site running effectively.

7.1 Essential Cookies

These cookies are essential for the basic operation of the site — such as maintaining your login session, verifying security, and keeping financial transactions secure. The site cannot function properly without them, so they cannot be disabled.

7.2 Performance & Analytical Cookies

These cookies help us understand how users interact with the site — which pages are visited most, where technical issues occur, and so on. This data is not personally identifiable and is used to improve service quality.

7.3 Functionality Cookies

These cookies are used to remember your preferences and settings (such as language selection), so you do not have to reconfigure them each time you visit the site.

You can manage or delete cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

Your Rights Over Your Information

zezbd believes users have the right to meaningful control over their own data. The key rights you have regarding your information are outlined below:

• Right to Access: You can find out what information we hold about you and how it is being used.
• Right to Rectification: If any of your information is incorrect, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your information be deleted — except for data that must be retained to meet legal obligations.
• Right to Restrict Processing: In some circumstances, you can request that the processing of your information be temporarily limited.
• Right to Opt Out of Marketing: If you no longer wish to receive promotional emails or notifications, you can request this at any time.
• Right to Data Portability: You can request a copy of your information in a common format.

To exercise these rights or make any request, please contact our support team. We will respond to your request as quickly as possible.

Age Restriction & Child Protection

zezbd strictly operates for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

Age is verified at the time of registration, and additional proof may be requested in suspicious cases. If we are informed that a minor has provided information, we will immediately delete that information and close the associated account.

If parents suspect their child has registered on our platform, please contact our support team — we will take action without delay.

Changes & Updates to This Policy

zezbd may update this privacy policy from time to time — due to changes in legal requirements, service expansion, or technological improvements. For any significant changes:

• You will be notified by email or via a notice on the site a reasonable time before the changes take effect.
• Continuing to use the service after the notice will mean you agree to the updated policy.
• If you object to the new policy, the option to close your account will always be available.
• A history of changes will be kept and made available upon request.

We encourage you to visit this page regularly to stay informed about the latest policy.

Responsible Gaming & Its Relation to Data Protection

zezbd's responsible gaming policy and privacy policy are connected to each other. We monitor your gaming history and behavior solely to effectively apply responsible gaming tools — such as self-exclusion or setting deposit limits.

Information collected for this purpose is used only in your interest and is not used for any marketing or transfer to third parties. To learn more about responsible gaming, visit our Responsible Gaming page.

Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, do not hesitate to get in touch with us. zezbd's support team is available 24 hours a day, 7 days a week.