For ages 21+ only

zezbd's commitment to responsible gaming

Entertainment should be fun — not stressful. zezbd believes gaming is truly enjoyable only when it is controlled, mindful, and within your own means.

Why responsible gaming matters

Remember: Online gaming and betting is an entertainment activity — not a reliable source of income. Every game carries a risk of losing money. Avoid betting beyond your means.

Gaming for fun, not addiction

Our goal at zezbd is to create a safe, transparent, and enjoyable environment for every player. We believe responsible gaming is not just a policy — it is a value at the heart of every decision we make.

Gaming becomes a problem when it starts to affect other important areas of life such as family, work, financial security, or mental health. Seeking help in this situation is not a sign of weakness — it is the right step.

zezbd encourages every player to stay aware of their gaming habits. We have prepared various tools and resources for you that will help you enjoy a healthy and controlled gaming experience.

Core principles of responsible gaming

  • Only play with money that, if lost, will not affect your daily life.
  • See gaming as entertainment, not as a way to earn money.
  • Decide in advance how much time and money you will spend each day or each week.
  • Avoid increasing your bets out of emotion or to try to recover lost money.
  • Avoid gaming when drinking alcohol or feeling low.
  • Keep a balance between spending time with family and friends, work, and other hobbies.

Need help?

If you feel gaming is getting out of your control, our support team is always here for you.

  • 24/7 Live Chat — in Bengali and English
  • [email protected]
  • Complete confidentiality guaranteed

Our support team responds to every message with empathy and professionalism.

Our tools for your protection

zezbd provides effective tools to help you stay in control of your gaming experience.

Deposit Limit

Set a limit on how much money you deposit per day, per week, or per month. Once set, this limit takes effect immediately, and increasing it requires a waiting period.

Time-Out Feature

If you want to take a break for a while, the time-out feature lets you temporarily close your account for anywhere from 24 hours to a few weeks. During this period, no betting or deposits will be possible.

Self-Exclusion

If gaming has become a real problem, the self-exclusion option lets you close your zezbd account for a long period — or even permanently. This step is completely confidential.

Reality Check

View a brief summary of your session duration and spending at regular intervals. These regular reminders help you stay aware and in control.

Transaction History

You can view the full history of all your deposits, withdrawals, and bets at any time. This transparency gives you the chance to understand your own gaming patterns.

24/7 Support

Our support team is available around the clock for any questions or assistance related to responsible gaming. Contact us via live chat or email — we help in both Bengali and English.

Age Verification — For ages 21+ only

To open an account and play at zezbd, you must be at least 21 years old. We follow a strict age verification process to keep minors away from gaming. If there are young people in your household, make sure they cannot access your account.

Assess yourself

The questions below give you a chance to reflect on your gaming habits. If your answer is "yes" to more than one question, please speak with our support team.

Are you constantly increasing your bets to try to recover lost money?

Is gaming cutting into time you spend with family, at work, or on your studies?

Are you betting with borrowed money or funds you need for essentials?

Do you feel restless or irritable when you try to stop or cut back on gaming?

Are you hiding your gaming from family or people close to you?

Does gaming feel more important than work, sleep, or your daily responsibilities?

Getting help is easy

If your answer is "yes" to any of the questions above, it is time to take a break. Contact zezbd's support team or log in to your account and activate self-exclusion or time-out.

[email protected]

Steps to play safely

1

Set your budget in advance

Before you start gaming, decide how much money you can spend per week or per month. Set this amount from surplus funds only — what remains after accounting for rent, food, and other essential household expenses.

2

Stick to a time limit

Set the time for each session in advance. Use an alarm or timer. Keeping zezbd's reality check feature turned on will automatically remind you after a set period of time.

3

Take regular breaks

Avoid playing for long stretches at a time. Regular breaks keep the mind fresh and help you make sound decisions.

4

Use limit settings

Log in to your zezbd account and set deposit limits, bet limits, or session limits. These limits help you stay effectively in control.

5

Make decisions based on facts, not emotions

Do not place large bets out of anger or frustration after a loss. The thought "let me play a bit more and I'll win it all back" is the most dangerous one. Stop the game in that moment.

6

Ask for help when you need it

If you have a problem, do not keep it to yourself. Contact zezbd's support team or talk to your family or a trusted friend. Asking for help takes courage.

Self-Exclusion and account control

How self-exclusion works

Self-exclusion is a feature where you can request to block your own access to your account. At zezbd, this option is available both short-term (a few weeks) and long-term (several months or more).

While self-exclusion is active, you cannot place any bets or make deposits to your account. No promotional messages will be sent during this time either. Contact the support team to start self-exclusion.

Deposit and loss limits

You can set a maximum deposit amount for a specific time period. Once a limit is set, reducing it takes effect immediately. However, increasing a limit requires waiting a set period of time — this is intentionally designed to prevent impulsive decisions.

The minimum deposit at zezbd is ৳100. However, to ensure responsible gaming, you can choose to set an even lower weekly or monthly limit.

Protection for minors

zezbd firmly believes that gaming is for adults only — meaning those who are at least 21 years old. Age is verified at the time of account registration and additional proof may be requested in cases of doubt.

If younger members of your household use your device, use parental control software and always log out of your zezbd account. Do not share your password with anyone.

If you think a minor has used or is attempting to use your account, notify our support team immediately — [email protected]

Enjoy zezbd responsibly

Know your limits, stay in control, and play. Our games, cricket betting, and casino — everything is waiting for you.

FAQ on responsible gaming

Log in to your zezbd account, go to Account Settings, and look for the "Responsible Gaming" or "Limit Settings" option. From there you can set daily, weekly, or monthly deposit limits. Our 24/7 support team is ready to help with anything you need.

While self-exclusion is active, you cannot place bets or make new deposits. However, the matter of withdrawing your remaining balance can be resolved by discussing it with the support team. Contact [email protected] for more details.

A time-out is a short-term break — typically 24 hours to a few weeks. It is an option for taking a light pause. Self-exclusion is a longer-term and more serious step — it keeps your account closed for several months or permanently. If you feel gaming is becoming a problem, self-exclusion is the right choice.

Start by speaking with them calmly and without judgment. Respect their feelings and bring up the option of professional help. You can also contact zezbd's support team ([email protected]) on their behalf, and we will help guide you.

Yes, all your account information, transaction history, and support communications are completely confidential. zezbd uses SSL encryption and your personal information is never shared with third parties.